Refund Policy

Refund Policy for RoadmapTrack
Effective Date: 25/1/2026
Thank you for choosing RoadmapTrack. We strive to provide you with the best experience. If you're not satisfied with our service, we offer a clear and simple refund policy. Please read the following terms carefully.
1. General Refund Terms
We want to ensure you're completely satisfied with your purchase. If you're not happy with your subscription, service, or product, you may be eligible for a refund, as long as the request complies with the terms outlined below.
2. Refund Eligibility
a. Subscription-Based Plans
  • If you purchase a monthly or annual subscription to our services and decide you no longer wish to continue, we offer a 30-day money-back guarantee from the date of purchase.
  • To be eligible for a refund, you must request it within 30 days of the initial purchase date.
b. One-Time Purchases
  • For one-time payments (e.g., lifetime plans), refunds will be offered only if a request is made within 14 days of purchase and the product or service has not been used.
c. Non-Refundable Services
  • Refunds will not be issued for any services or subscriptions if the refund request is made after the applicable period or if the service has already been used (e.g., feedback submissions, features that have been implemented).
3. Refund Request Process
To request a refund, please follow these steps:
  • Email us at support@roadmaptrack.com
    within 14 days of purchase.
  • Include your order details, such as the date of purchase and the reason for your refund request.
  • Our team will review your request and respond within [X] business days.
4. Processing of Refunds
  • Once we receive your refund request, we will review it and process it within 7-10 business days.
  • Refunds will be issued to the original payment method used for the purchase.
5. Exceptions
  • We reserve the right to deny refunds in cases where we suspect fraud, abuse, or misuse of our services.
  • Refund requests that violate our terms of service, such as multiple refund requests for the same product or service, may not be honored.
6. Subscription Cancellation
  • If you choose to cancel your subscription, you will still have access to the service for the remaining duration of the billing period, but no further payments will be charged.
  • To cancel your subscription, please contact us at support@roadmaptrack.com
    , or follow the cancellation instructions in your account settings.
7. Changes to This Refund Policy
We may update this Refund Policy from time to time. When we do, we will post the revised policy on this page with an updated "Effective Date." We encourage you to review this Refund Policy periodically to stay informed about our refund terms.
8. Contact Us
If you have any questions regarding our Refund Policy or need assistance with a refund request, please contact us at:
RoadmapTrack
Email: support@roadmaptrack.com
Website: https://roadmaptrack.com/