TERMS OF SERVICE AGREEMENT

This Terms of Service Agreement ("Agreement") is entered into between Roadmaptrack.com ("roadmaptrack.com," "us," "we," or "our") and you ("you" or "your") as the user of roadmaptrack.com services ("Services"). This Agreement represents the entire understanding between you and us regarding the use of our Services.

You must be at least 18 years old to use our Services. You are responsible for all activities conducted under your account, and you agree not to use our Services for any unlawful or prohibited purpose.

You also agree to comply with all applicable laws and regulations.

We follow Paddle's standard Buyer Terms, which include a 14-day refund policy. If you are not satisfied with your purchase, you may request a refund within 14 days of the transaction date. All refund requests are subject to review and approval based on the nature of the product or service delivered. We maintain detailed transaction records, including monthly processing volumes, refunds, and chargebacks. This information is securely stored and available for review by payment processors or legal authorities if required. We actively monitor and manage disputes and chargebacks in accordance with Paddle’s Acceptable Use Policy (AUP).

You retain all ownership rights to any content you submit or upload to our Services. By submitting or uploading content, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, distribute, modify, display, and perform the content in connection with our Services. You agree not to upload any content that infringes on any intellectual property rights or violates any laws or regulations.

We provide our Services "as is" and without warranty of any kind, whether express or implied. We do not guarantee that our Services will be uninterrupted or error-free, and we are not responsible for any damages arising from the use of our Services.

We are not liable for any indirect, special, incidental, or consequential damages arising from the use of our Services. Our maximum liability to you is limited to the fees paid by you for the Services during the twelve (12) month period prior to the event giving rise to the liability.

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our Services or your violation of this Agreement.

We may terminate this Agreement at any time, with or without cause, without notice to you. Upon termination, you must immediately cease all use of our Services.

We reserve the right to modify this Agreement at any time. We will notify you of any changes by posting the updated Agreement on our website. Your continued use of our Services after any such changes constitutes your acceptance of the updated Agreement.

This Agreement is governed by and construed in accordance with the laws of the state of California, without giving effect to any principles of conflicts of law.

Any dispute arising out of or relating to this Agreement or our Services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Any such arbitration will be conducted in Los Angeles, California.

This Agreement constitutes the entire agreement between you and us regarding the use of our Services. If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of this Agreement will not be deemed a waiver of such right or provision.

Roadmaptrack(Online Creative Network Limited) operates as a private infrastructure provider and reserves the absolute right to refuse, suspend, or discontinue service to any user, at any time, and for any reason at its sole discretion. This includes, but is not limited to, instances where a customer's expectations or technical requirements do not align with our service architecture or operational standards.

We reserve the right to terminate any account or service immediately and without prior notice. Such termination may occur if the service agreement is deemed void, if there is a breach of the Terms of Service, or as a standard operational decision following the issuance of a refund.

The issuance of a full refund, whether initiated by the customer, the provider, or a third-party marketplace (e.g., DealMirror), constitutes a final settlement and the immediate legal termination of the service contract. Upon the processing of a full refund, Roadmaptrack is released from all further obligations to provide infrastructure, support, or data retention for the associated account.

Following account termination or the issuance of a refund, all associated data is subject to immediate decommissioning. While Roadmaptrack may, at its sole discretion, provide a limited grace period for the customer to secure backups, it is the user's absolute responsibility to maintain off-site backups prior to the termination event. Roadmaptrack assumes no liability for data loss resulting from the discontinuation of service following a refund.

A completed refund transaction represents the total fulfillment of any claims regarding non-performance or service dissatisfaction. No reinstatement of service will be granted once a transaction has been reversed or refunded in full.